FAQs

Does the frame light need assembly?

Yes. It is supplied as a DIY kit with an assembly guide.

How many projection pieces are included?

Two foldable pieces form the four sides of one frame. You also receive two matching bonus pieces: four pieces supplied in total. Do not cut apart the prepared fold lines.

Are batteries included?

No. Each frame light requires two AAA batteries.

Can I customize the artwork?

Yes. Contact us to discuss a custom front panel or projection design. Custom services are quoted separately. Replacement front panels are for DIYSOSO FRAME LIGHTS and do not include a frame.

Where do you ship?

We ship from Shenzhen to U.S. addresses. See our Shipping Policy for rates, processing and estimated transit times.

How do I check an order or request a return?

Contact us with your order number. For a product issue, include clear photos where possible. Read the Refund Policy and contact us before returning an item.